About Roberts Insurance Group, LLC

Front Row: Blake Roberts, Wayne Roberts, Bill Willson
Middle Row: Tim Cray, Sonny Smith, Matt Britton
Top Row: Steve Koohns, Jim Clinch, Danny Nichols

The Roberts Nationwide Insurance Agency was created in 1983 by Wayne A. Roberts and his wife Karen in a small office in the strip center next to the Hatchett Creek bridge. As the agency grew it was joined by two Associate Agents, first Mick Gardner in 1992 and a year later by Bill Willson. The expansion necessitated a move to larger quarters in Southbridge Park in 1994. The agency continued to grow aquiring additional office space at that location until the expanding agency force precipitated a move to our present location in 2002. Our name was then changed to Roberts Insurance Group, LLC to better reflect the makeup of the expanding organization.

The next significant change occurred in late 2009 when the agency transitioned from a captive agency, representing one company, to a fully independent status representing a host of different companies. This allowed us to better serve our clients in a very difficult and ever changing insurance market here in the State of Florida.

The agency workforce now consists of eight licensed agents, four customer service representatives, a claims consultant, and five support staff. All eagar to serve your specific insurance needs.

We are proud of being a past winner of the prestigious Venice Area Chamber of Commerce "Business of the Year" award and consistently being voted "Best of the Best" by readers of the Venice Gondolier Sun. Over the years our dedicated staff has provided two past Venice Area Chamber Presidents, a Venice City Councilman, a Past President of Venice Area Beautification Inc., numerous board members for organizations like Habitat For Humanity and the All Faiths Food Bank to name just a few. We take our motto very seriously,

    "Committed To Our Community".

Our Commitment to you includes...

Professional expertise you can count on to create an insurance program designed to meet your particular needs and explained in layman's terms to ensure complete understanding and approval.

Trustworthiness, meaning you can rest assured every decision is made considering what is best for you.

Personal attention is what you deserve and will receive from your agent and our friendly staff. We value your trust and patronage.

Fast, convenient service is our goal from quoting to servicing your existing policies and solving your problem or need as quickly and efficiently as possible.

Claims assistance begins with our "In House" claims manager who will help guide you to the proper claims reporting procedure for your particular company, and help follow up should the need arise.

We strive to serve you with...

Integrity always being honest and fair in our business relationships.

Respect always being friendly, courteous, and respectful of your wants and needs.

Teamwork means everyone in our agency works for you. There is always an agent or customer service representative available to assist you regardless of who is assigned to your account. We are loyal to each other and support each other's efforts to best represent the agency to our loyal clients.

A Good Agent May Be Worth More Than The Premium

We live in a consuming culture. We make purchases, use those products or services, and then we decide if we're going to buy more of the same or try something new. We all do it with cars, groceries, hairstylists, and so on. Insurance really should be different. Despite what some online companies want you to believe, purchasing and using insurance coverage is a complicated transaction. Our role as your insurance agent is to solve problems and make the insurance experience simpler. We are trained on what each coverage is and why you do or do not need it. Not everyones needs are the same. We are here to protect you from eliminating a coverage that could cost you thousands of dollars because you didn't realize why it was important in your particular situation. And yes, we will advise you if you are purchasing an excessive amount of a particular coverage so you are not paying for something unlikely to benefit you.

We believe by serving you in this manner you will put us on your "List". That is the list made up of those places you shop for goods and services because you know what to expect from them, and they meet or exceed your needs. Its that restaurant or store you will go to even if your neighbor lets you know it is slightly cheaper somewhere else. Price is always important, but not always the most critical issue; truly benefiting from a trusted realtionship more often is. Our goal at the Roberts Insurance Group is to earn our place on you're most trusted list.